About Us
VINNO KICHU is a modern online bag store dedicated to bringing you stylish, practical, and quality bags at reasonable prices.
From everyday backpacks and school bags to ladies bags, travel bags and trolleys—we carefully select products that match your everyday needs and lifestyle.
Our goal is simple: Quality Products • Fair Prices • Reliable Service
Thank you for choosing VINNO KICHU.
Return & Exchange Policy
At VINNO KICHU, we want you to shop with confidence.
If you receive a wrong, damaged, or defective product, please contact us as soon as possible after receiving your order.
Return Conditions
- The product must be unused and in its original condition.
- Products damaged after delivery due to customer use may not be eligible for return.
- A return/exchange request must be made before sending the product back.
- Return or exchange charges may apply depending on the reason.
For return or exchange support: 01977-352283
Please check the product carefully upon delivery whenever possible.
Privacy Policy
Your privacy matters to us.
VINNO KICHU collects necessary information such as your name, phone number and delivery address only to process orders, deliver products and provide customer support.
We do not sell or unnecessarily share your personal information with third parties.
Your information may be shared only with trusted service providers, such as delivery partners, when required to complete your order.
If you have any questions about our privacy practices, contact us at:
Frequently Asked Questions
How can I place an order?
Simply select your preferred product, add it to your cart and complete the order. You can also contact us at 01977-352283.
Do you deliver across Bangladesh?
Yes. We provide delivery services across Bangladesh.
How long does delivery take?
Usually 2–3 working days, depending on your location and courier service.
Can I check the product before receiving it?
Product checking depends on the rules and facilities of the delivery partner.
Can I return or exchange a product?
Yes, eligible wrong, damaged or defective products can be returned/exchanged according to our Return & Exchange Policy.
How can I track or update my order?
Contact us at 01977-352283 with your order details, and our team will assist you.
Where is VINNO KICHU located?
26, Jia Nagar, Dhaka
How can I contact VINNO KICHU?
📞 01977-352283
✉️ hello@vinnokichu.com